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Be calm - Be patient - Be kind
(A-no-waa-ra)
The following units will be included in your certificate:
11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support for first responders
11244NAT - Course in Mental Health Support for First Responders
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Australia’s Only Accredited Short Course in Mental Health
Welcome to the Nationally Recognised Course in Mental Health Support for First Responders. This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response.
This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. This description is often associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.
This course is nationally recognised and a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment.
You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.
Training is available
Face-to-face or Online with
with Face-to-face.
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Contact us for more info
Workplace Benefits for Completing Our Course​
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1. Compliance and Risk Management
Ensures adherence to legal and ethical standards
Reduce risk of legal issues related to duty of care and confidentiality breaches
2. Enhances Workplace Safety and Support
Equip staff to provide immediate and appropriate mental health support
Improve safety by addressing immediate threats and concerns effectively
3. Improved Employee Wellbeing
Early identification of mental health concerns
Provision of timely support and referrals to maintain employee health
Increase confidence and skills with nationally recognised qualification
4. Resilient and Supportive Work Culture
Foster resilience and peer support among employees
Implement trauma-informed care practices to support affected staff
5. Reduce Stigma and Increased Support
Encourage a culture that understands and reduces the stigma around mental health
Make it easier for employees to seek and receive mental health support
6. Sustainable Health Strategies
Promote long-term health and mental wellbeing
Implement strategies that support ongoing employee wellness and productivity
Want to know the finer details?
+Unit Being Delivered The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909. 11244NAT - Course in Mental Health Support for First Responders NAT11244001 - Develop knowledge of mental health support for first responders NAT11244002 - Provide mental health support to first responders To view full unit details please visit www.training.gov.au  This course can be delivered/assessed in the workplace or at facility organised by the training provider ​
+ Course Delivery This course can be delivered/assessed in the workplace or at facility organised by the training provider
+Entry Requirements An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry: Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment. Please note: It is expected that the online pre-course learning will take up to 3 hours to complete. However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
+Course Duration Face-to-face min. duration360 minutes Online with face-to-face min. duration90 minutes
+Assessment Requirements Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
+Learning Rights, Responsibilities and Support, including Complaints Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
+Assessment Activities Practical task demonstrations: Case Study: Demonstrate an understanding of mental health Scenario 1 - Provide Support for a mental health concern Scenario 2 - Provide Support for a mental health crisis Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.